Why Can’t I Add Paper Money To My Cash App? [Explained 2023]

Why Can’t I Add Paper Money To My Cash App? [Explained 2023]

Wondering Why can’t I add paper money to my cash app? If yes then read this blog discreetly to find the answer:

On the cash app, you might not add paper money because of an outdated version or a non-verified account. However, there is a feature that allows you to deposit paper money into your Cash App balance at a different retail store. For, there are some participating retail stores where you can do this. Scroll down and keep on reading to know more about paper money on the cash app:

Why can’t I see the paper money option in my cash app?

When you don’t see the paper money option in your cash app then this could be because of some reasons. This could be because of an unverified account that sometimes locks out numerous features. The paper Money feature is not there on your account because of your outdated version of the app. Try updating it to see if it appears.

In some cases, you won’t get the option of paper money on the cash app because of the cash app card. So, overall, there are different reasons why you are not seeing this paper money icon in the application.

How can I get the paper money option on Cash App?

Many times, users don’t see the option of paper money in their cash app account. If it is not available in the cash app account, there are a few ways through which you can get it. One of the most crucial ways is to get the paper money option through retail stores. Stores such as Walmart, Walgreens or Dollar General can help you get this option in your cash app account.

Users can deposit paper money into the Cash App balance through the participating retailer stores.

Let’s check these ways to get the option of paper money:

Do the cash app account verification

It is a fact that you will not get the paper money option until you verify your account on the cash app. Verification is the last step of your cash app account creation which is skipped many times by the users. If this is the reason then you need to get it verified first by entering all the details such as phone, name, email and SSN.

Update your cash app

If you have verified your cash app account of yours and still not getting the option of paper money then you can try updating the app. An outdated version of the cash app might sometimes create problems.

How can I add money to cash app?

For making instant money transactions on the cash app, you need to have ample money in the cash app card or the cash app wallet. If the balance gets low, you won’t be able to payments on the cash app. So, you need to add money to the cash app.

Keep on reading this about how to add money to your cash app account:

At first, you’ll have to open the app by inputting all the details. Now you need to navigate to my cash option. This option will be able at the bottom-left corner of the page.

Next, you will have to click on the Add Cash option to proceed with the money-adding process.

After doing all these steps, you need to enter the amount of money that you wish to add to your account. Once you have input the amount, tap Add for the final process.

Lastly, you can finish the steps by entering your details such as your Cash PIN to confirm the process of adding money.


How can I find the Paper Money Deposits location at retail stores?

Users can find paper money deposit locations at different retail stores. If you don’t know about finding paper money deposit stores then follow these:

  • First of all, reach the Paper Money section from the Banking tab. With this, you can find a deposit location of a retail store near you.
  • Now, click on the Banking tab from your Cash App
  • In this step, choose the option of Paper Money
  • The last step is to find a location of the retail store near you to proceed.



From the above, it is concluded that paper money is not available on your cash apps because of different reasons. Here in the blog, you will know the reasons why users don’t get the paper money option. Check this blog to know Why can’t i add paper money to my cash app in a detailed manner. To get more guidelines, you can connect Cash App Support team and resolve your error.

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Written By

Elena Fiore

Elena Fiore is a Technical Writer in Webmail Tech with over 8 years of experience and specializes in email and cloud computing. His specialty is writing about such as Outlook, Yahoo, Verizon, SBCGlobal, Gmail, Apple Mail, AOL, WildW, Cash App, and others.